Last updated: 9 November 2026.
Information You Choose To Send
The enquiry form collects your name, email address, optional telephone number, optional site postcode, selected service and message. The site domain is included so the source of the request can be identified. If you email photographs or drawings, those attachments form part of the enquiry.
Please include only information needed to assess the work. Do not send passwords, access codes, payment details or personal information about other people who have not agreed to its use.
How Enquiry Information Is Used
Information is used to understand the request, respond, clarify the scope and arrange contact about a suitable service. The form asks you to agree before your details are shared with a suitable service provider to respond. The checkbox is not selected in advance.
A receiving provider may need to use the information to prepare a quotation, arrange a survey or discuss the work. That provider is responsible for explaining its own use of information when dealing with you. Sending the form is not an agreement to receive marketing.
Processing And Security
Enquiry information is processed through the website's enquiry and email systems. Access should be limited to those who need it to manage or respond to the request, including the suitable provider where you have agreed to sharing. Technical service providers may process information to deliver those systems.
Technical request information may also be processed to protect the form from automated abuse and maintain the website. Avoid sending sensitive material through the free-text message. Internet transmission cannot be guaranteed to be risk-free.
Keeping Information
Enquiry information is kept for as long as needed to handle the request, related correspondence and any legitimate record-keeping requirement. Information should not be kept simply because it may be useful at an unspecified future date. Ask using the contact email if you want information about retention of your particular enquiry.
Your Choices
You can ask about the personal information held in relation to your enquiry, request correction and ask for deletion where applicable. You can also withdraw your agreement to further sharing by contacting the email address below. Withdrawal does not undo sharing that has already taken place.
Requests are considered under applicable data protection law, and identity may need to be checked before personal information is disclosed. If your details have already been supplied to a provider, you may also need to contact that provider about its own records.
Cookies And External Services
The frontend does not set marketing or analytics cookies. Google Fonts is requested to display the site's typefaces, which creates a connection to Google's servers. Links to external guidance lead to websites with their own privacy practices.
Form security controls may be added as part of the hosting system. This notice should be reviewed if the website's processing arrangements change.
Privacy Enquiries
Email [email protected] with a description of your request. Use the same email address you used for the original enquiry where possible.
If a privacy concern remains unresolved, you can raise it with the Information Commissioner's Office.